What You Should Do When Your iPhone Not Recognized by Windows 10


iTunes is the only way to connect your iPhone to a computer or laptop. Whether you use a Windows PC, laptop, or even a Mac computer, you still need iTunes to connect your iPhone. What if the iPhone not recognized by Windows 10? Actually, the solution is pretty simple. Check out the following guide.

iPhone Not Recognized by Windows 10

Especially for Windows PC and laptop users, you may experience the undetected iPhone issue from time to time. This is actually quite reasonable because there are probably problematic iPhone drivers in the iTunes. If the iPhone not recognized by Windows 10 because of a hardware problem while connecting both devices, you can try the following solutions.


  1. Go to the ‘Device Manager’. You can simply go to ‘Start Menu’ and type ‘Device Manager’.
  2. In the ‘Device Manager’, click the ‘Portable Devices’ section. Later on, the arrow pointing to the right will turn downwards. Then, if you see a yellow Apple iPhone icon, it indicates a problem with the iPhone connection to your PC or laptop.
iPhone not recognized by Windows 10
iPhone not recognized by Windows 10
  1. Right-click ‘Apple iPhone’ then click ‘Disable’. Do not forget to deactivate the portable device from your PC or Windows laptop first.
  2. Click ‘Yes’ if a warning window about the possibility of the device will stop functioning appears.
  3. Then, you should see the yellow ‘Apple iPhone’ icon turns into down arrow icon. It means that the driver or portable device functionality is being disabled.
  4. Right-click the icon again, then click ‘Enable’. You will re-enable the device driver or functionality.
  5. If it is successful, then the Apple iPhone icon in Portable Devices will not display any warning icon.
  6. That means you can connect the iPhone as it can be detected by the iTunes program on your Windows 10.

Basically, these steps are possible to do even without any internet connection on your computer. As you don’t need to download any driver for the connection, you don’t need the internet connection. You simply need to deactivate the driver before activating it again to get connected.

As you can see from the guide above, this is actually a pretty common issue considering that iPhone and Windows are on two different platforms. The solution is pretty simple too. Whenever you find your iPhone not recognized by Windows 10, follow the steps above. It should solve the issue and you are able to connect your iPhone to your Windows 10 computer. Good luck!